Equipment condition tracking across 27 sites
The client
VIC TRADE is a contractor specialising in waterproofing of stylobates and underground structures. It is part of a group of companies alongside Arsenal Asia and Arsenal UG.
Equipment and tools are spread across 27 sites — 552 units on the books. Every one of them needs a weekly condition mark, with a photo and the name of whoever signed it off.
The problem
Before us, VIC TRADE ran equipment inspections through paper logs and messenger threads. Photos ended up in foremen’s personal chats with no link to a specific unit.
A summary across all sites took two to three days to assemble by hand. By the time it was ready, the data was already stale. Deadlines were chased by phone.
What we built
A step-by-step dialogue in the messenger that a worker completes from a phone. The system knows which equipment belongs to their site and walks them through it, unit by unit.
Every photo is tied to a specific unit and date. Reports close automatically, late submissions are flagged, and a manager can request any slice of the data in plain language.
What changed
Before
- Paper log kept on site
- Photos in personal chats, unlinked
- Summary took 2–3 days to assemble
- Deadlines chased by phone
- History lived in folder archives
After
- Step-by-step dialogue in the messenger
- Every photo tied to a specific unit
- Summary ready the moment the cycle closes
- Prompts and late flags fully automatic
- Plain-language query across the whole base
Tell us where your time is going
The first call takes twenty minutes, no slide decks. If it is not our kind of problem, we will say so.